Privacy Policy
Last Updated: October 27, 2026
This Privacy Policy describes how we collect, use, and protect your information when you visit our website, utilize our athletic coaching services, or communicate with us through our messaging channels.
1. Information We Collect
We collect personal information that you provide directly to us through website forms, chat interactions, intake questionnaires, and scheduling requests. This includes:
Full name, phone number, and email address.
Athletic history, training targets, and scheduling availability.
Records of communications, incoming and outgoing text messages, and call logs.
2. Use of Information
Your information is used solely to:
Provide athlete training, schedule coaching calls, and manage your account.
Deliver automated weekly check-in prompts, booking confirmations, and direct updates via SMS and email.
Respond directly to your questions, scheduling conflicts, or support requests.
3. Mobile Terms and Carrier Compliance (SMS)
We maintain strict policies regarding your mobile number and text messaging data:
No Sharing of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message Types: Messages sent to your mobile device consist of weekly check-in requests, calendar booking links, reminder notices, and direct communications from your coach.
Frequency: Message frequency varies based on your training schedule, typically 1 to 3 messages per week.
Rates: Message and data rates may apply depending on your mobile service carrier and plan.
Opt-Out: You can cancel the SMS service at any time. Simply text STOP to any message you receive. After texting STOP, you will receive one confirmation message, and no further automated text messages will be sent.
Support: For assistance, reply with the word HELP to any message or contact us directly via email.
Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.
4. Third-Party Disclosures
We do not sell, rent, or trade your personal information. Information is shared only with designated service providers who assist directly in operating our business (such as our CRM, scheduling platform, and hosting infrastructure) under strict confidentiality agreements. Mobile numbers and text messaging consent are never shared with any third party for marketing purposes.
5. Data Security
We apply standard physical, electronic, and administrative controls to safeguard your data against unauthorized access, loss, alteration, or misuse.
6. Contact Us
For questions regarding this policy or our communication practices, reach out directly through our website contact form or our published support email